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Diner en Blanc Miami 2015 Refund Requests

Dear Diners,
 
We would like to thank you once again for you patience and support over the last 72 hours. As we are sure that you can imagine, planning, postponing, and then replanning an event of this magnitude is no easy task! The team has worked tirelessly around that clock to identify a new date that would work best for all parties involved. While we do understand the concerns that some of you have expressed surrounding the new date, given the circumstances, we had to select a date that would work for the city, vendors and planning committee. 
 
Now it is time to move forward! We will accept refund request up until Thursday, November 19th at 9am. Any request received after this date will not be honored. Please be aware that the standard refund will not include the $8 membership fee and that requesting a refund of the membership fee will forfeit your invitation to all future Diner en Blanc events in the US. Lastly, please allow 5-7 days for your refund request to be processed!
 
Regards,
Diner en Blanc Miami

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10 comments

Allyn A.
AWAITING CONFIRMATION
3 year ago
So because i was made aware of the refund process via word of mouth and my email was received after 9:00AM. I am being ripped off for all the money i spent on this diner. Not only was the my hotel stay in Miami for no reason along with all the items purchased for the event.

I'm now not entitled to my money being returned for event that didn't take place as scheduled.

I just received an email stating my money will not be returned.

This is not how you treat people. I was planning on attending next year, or even another city. But at this point i have a very sour taste in my mouth.
Patricia S.
The same thing is happening to me. I found out through Instagram and I'm being told that emails were sent (which we all know they were NOT). Thankfully I have family members who are lawyers and are looking into this for me. I will notify you of any information I may have.
Tamara H.
AWAITING CONFIRMATION
3 year ago
Please refund me the money for the rescheduled event, as I will be unable to attend. I look forward to attending next years event. Hopefully it will not be held during the rainy season.
Thank you,
Tamara
Thomas J.
For official record keeping, Please email miami@dinerenblanc.info with your refund request.
Marie B.
AWAITING CONFIRMATION
3 year ago
so sad I cant attend I will see you all next year, please keep the membership fee as I want to attend future events.
Marie B.
AWAITING CONFIRMATION
3 year ago
I have sent an email regarding a refund on the 16 to the email address provided " Miami@dinerenblanc.info with confirmation notice, how can I be sure you received it.
Mary S.
AWAITING CONFIRMATION
3 year ago
I have requested a refund by email but have provided only my email, no additional information. Is this sufficient information for DenB to process a refund?
Thomas J.
AWAITING CONFIRMATION
3 year ago
'm requesting a refund as I'm not able to make it to December 19th event. I purchase 2 tickets,2 bottles of wine and 4 dinner. I have sent an email to miami@dinerenblanc.info and I have not received a response yet. Please advise what is the next step.

Thank you very much.
Thomas J.
You will receive an email confirmation of your refund in 5-7 days.
Julie W.
I haven't heard anything either regarding the refund for the tickets. I only got it for the wine I purchased.
Patricia R.
AWAITING CONFIRMATION
3 year ago

Hello,

My guest and I, won't be able to attend December 19th dinner due to a previous commitment.
I'm requesting a refund for the 2 tickets and bottle of champagne purchased under my name.

Thank you

Patricia Rosenbaum
Thomas J.
For official record keeping, Please email miami@dinerenblanc.info with your refund request.
Patricia R.
I emailed miami@dinerenblanc.info with my refund request 2 days ago.
Thank you
Patricia R.
Isabel J.
AWAITING CONFIRMATION
3 year ago
Hello,

I'm requesting a refund as I'm not able to make it to December 19th event as I will be out of the country. I purchase 2 tickets and 3 bottles of wine. I have sent an email to miami@dinerenblanc.info and I have not received a response yet. Please advise what is the next step.

Thank you very much.

Isabel Jaubert
Thomas J.
You will receive an email confirmation of your refund in 5-7 days.
Martica Q.
AWAITING CONFIRMATION
3 year ago
I am requesting a refund for my guest and I. I will not be able to attend December 19, 2015. Do I need to write an additional email? Also, I wrote an email but have not had any response. Please advice. Thank you
Thomas J.
Hello Martica

For official record can you please send an email to miami@dinerenblanc.info.

We did indeed receive your email on Saturday regrading the treatment you received from your group leader. We are taking a closer look at all of our volunteers to ensure they are properly representing Diner en Blanc. Thank you for your feedback
Martica Q.
A later date after the holidays would have been better.
Martica Q.
Thanks I'll send the email as soon as I can. Thank you.
Julie W.
Did you ever get a response from the official email account? I haven't yet.
Yamilee D.
AWAITING CONFIRMATION
3 year ago
I am requesting a refund.my husband Christmas party is the same date.

I don't understand this deadline that you gave at 9am not everyone is able to log into their personal email during working hours

This would have been my first event and although I understand certain circumstances. I still believe this could have been handled better. And now after all the inconveniences to be given a deadline one day after you make an announcement of the rescheduled date

Seriously. This is totally unacceptable

I expect an full refund

Thank you

Thomas J.
Hello Yamilee

Again we apologize for an inconvenience you experienced as result of the event being postponed on Saturday. Just to be clear the deadline is for requesting a refund is Thursday 11/19 at 9am not tomorrow.

For official record keeping, can you please send your refund request to miami@dinerenblanc.info
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